FAQ
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available across Pakistan.
How long does delivery take?
Orders are delivered all over Pakistan in 3–5 working days.
Is shipping free?
Shipping is free on orders over PKR 2,999. Below that amount the standard shipping rate shown at checkout applies.
Do you ship outside Pakistan?
No. At the moment we deliver only within Pakistan.
Can I return or exchange my order?
Yes. Please contact us within 2 days (48 hours) of delivery if your order arrives broken, defective, rusted or you receive the wrong item. Share a photo of the product and we will arrange an exchange. We currently offer exchanges only, not refunds.
How should I take care of my jewellery?
Keep it away from water, perfume, lotion and sweat. Wear it last when getting ready, wipe it gently with a soft dry cloth after use, and store each piece separately in a dry box or pouch.
How can I contact you?
Visit our Contact page and send us a message, and we will get back to you as soon as possible.